A Look at How Customer-Oriented LONGER Is


When talking about how customer-oriented a company is, we focus on how friendly it is to its clients. There are several features and attributes that point to this quality that you should pay attention to when picking a befitting platform to shop.

LONGER is a company that deals will sort out your 3D printer, laser engraver and associated accessories needs. A look at how customer-oriented it is will help you know whether you should go for its products or consider other options.

How Legitimate Is LONGER?

Before shopping with an ecommerce platform, you should ensure that it is legitimate. LONGER is a legitimate company that has been around since 2016. It has a physical address in Shenzhen, China and several warehouses spread worldwide. Another hint of the company’s legitimacy is its various accolades that rank it as one of the top Chinese high-tech firms in the world.

Seeing that LONGER is a credible firm, we look at its platform for a hint of its customer-friendliness.

The LONGER Academy

The academy section is LONGER’s version of a blog, where you find plenty educative articles. You should go through the articles to get more info about the company, the products and how to use them. It is a must-visit place if you are new to LONGER, as you get an orientation of the company.

The Products

There is a lot to love about LONGER’s product catalog. It is vast, featuring commercial and consumer products. For commercial applications, you can consider the resin 3D printer and the 10w laser engraver.  Consumer goods include the FDM 3D printer and 5w laser engraver, which are suitable for hobbyists, and small-scale business use.

The products are of high quality with certifications such as CE, showing how good they are. Another thing to love about the products is the amazing discounts they attract. You can take advantage of the $20 price cut for subscriptions to LONGER’s emails. Also, check out the Halloween Specials, where you enjoy discounts of up to 40%.

Shipping Policy

LONGER has an impressive shipping policy that covers most parts of the world. Shipping takes roughly 3-20 days, and may be free or attract costs, as per your location. You can track your orders and receive alerts of the shipment process of your purchases.

Returns and Warranty

A friendly returns and warranty policy shows how customer oriented this firm is. You can get refunds within 7 days of delivery and item exchange within 30 days. If the time expires, you rely on the Lifetime technical support of 12 months, with 24-hour quick response.

An Efficient Support Center

You present your queries to the customer support center that is available round the clock. You contact the support team via call, email, WeChat, WhatsApp or Facebook.

Final Word

LONGER is a customer-friendly brand that you should bank on for your 3D printer and laser engraver needs. It also stocks accessories for the mentioned utilities. You should visit the e-store pronto to take advantage of the impressive discounts and get the high-quality products delivered to you in a few days.


Please enter your comment!
Please enter your name here